Refund policy

At Sulcifly, we want you to be completely satisfied with your purchase. If for any reason you're not, we offer a hassle-free return policy:  

1. 30-Day Return Window  
   You may return your order within 30 days of receiving it—no questions asked—provided that the items are in their original condition, unused, and complete (including all packaging, labels, and accessories).  

2. Customer Responsibility for Return Shipping 
   Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure your return reaches us safely.  

3. Processing Your Return  
   Once we receive and inspect the returned items, we will process your refund promptly. Refunds will be issued to the original payment method.  

For any questions or assistance with returns, please contact our customer support team at info@sulcifly.com